Prize Vibe Canada | Privacy Policy

Information We Collect

Prize Vibe Canada gathers certain types of information to operate our number draw services effectively and maintain secure functionality.

Personal Identification Details

We collect your name, email address, and age confirmation details to create and manage your account. This also includes your signup date and saved account settings.

Game Participation Records

Your participation history, number selections, and activity preferences are logged to support relevant service adjustments and user experience improvements.

Technical Operation Data

Device type, browser details, usage metrics, and IP information help ensure stable functionality and optimize performance across different environments.

Communication Records

Messages exchanged with our support team, including email interactions and form submissions, are stored to provide consistent support and reference history.

Security Verification Data

Authentication logs, verification steps, and security checks are monitored to prevent unauthorized access and support account protection.

Website Interaction Information

Cookies and similar tools capture your browsing behavior to help streamline navigation and store preference-based settings.

Purpose of Data Collection

The information gathered serves defined purposes to support service stability and user experience.

Account Management

Your details enable account creation, age verification, identity confirmation, and compliance with applicable regional policies.

Service Enhancement

Usage data helps refine existing features, improve platform performance, and explore new functionality based on general user behavior patterns.

Personalized Communication

Your contact information allows us to send important notices, service alerts, and updates about number draw opportunities.

Legal Compliance

Some data is required to meet regulatory obligations, reduce fraud risks, and uphold platform reliability.

Customer Support

Support team members use previous communication records to provide efficient and context-aware assistance.

Analytical Improvements

Aggregated statistics allow us to understand platform performance and guide future service adjustments.

Data Storage and Protection

We apply structured security practices to protect your information across every stage of its lifecycle.

Secure Infrastructure

Data is stored on encrypted servers within secure Canadian hosting facilities equipped with physical and digital protection layers.

Access Control Systems

Strict access policies ensure only authorized staff members can handle your information, with detailed access logs maintained.

Regular Security Updates

System components undergo frequent updates and evaluations to protect against new vulnerabilities and emerging threats.

Data Backup Procedures

Encrypted backups support data continuity and follow the same protection standards as primary storage environments.

Employee Training

Team members receive ongoing data protection training and follow confidentiality agreements to safeguard user information.

Threat Monitoring

Monitoring tools continuously scan for irregular activity and potential breaches to ensure timely responses.

Data Deletion Requests

You may request the removal of your personal information whenever necessary.

Request Submission Process

Send your deletion request to support@prizevibecanada.com including your account details and deletion instructions.

Identity Verification

Verification steps are required to confirm your identity and prevent unauthorized data removal requests.

Processing Timeline

Deletion requests are usually completed within 20–30 business days, followed by email confirmation.

Legal Retention Exceptions

Some records may be kept as required by Canadian legislation, including financial or compliance-related data.

Service Impact

Deleting your data results in permanent account closure and removal of all associated history and settings.

Confirmation Procedure

After processing, you receive a summary indicating which information was removed and what remained due to legal obligations.

Information Sharing Practices

Your data is shared only under controlled and clearly defined conditions.

Service Provider Partnerships

Some operational data is shared with third-party partners supplying essential services such as payment handling, always under confidentiality agreements.

Legal Requirements

Information may be disclosed if required by Canadian laws, court orders, or when necessary to protect users or prevent unlawful activities.

Analytical Data Sharing

Anonymous, aggregated data may be shared with analytics partners for general research and platform improvement, without identifying details.

Business Transfers

If ownership changes occur, account information may be transferred, maintaining the same privacy safeguards as before.

Marketing Opt-Out

We do not sell your data for marketing use, and you may disable promotional messages from your account settings.

International Data Transfers

When information is transferred internationally, we rely on approved safeguards to ensure equivalent data protection levels.

Your Privacy Rights

Canadian privacy rules give you several rights in relation to your personal information.

Access and Review

You may request a copy of the personal data held about you, provided in a clear format within reasonable timeframes.

Correction Rights

If any stored information is incorrect or incomplete, you may request adjustments to ensure accuracy.

Processing Restrictions

You can ask us to limit how your data is processed while concerns or accuracy checks are being reviewed.

Data Portability

If feasible, you may request your data in a structured, machine-readable format suitable for transfer to another service.

Communication Preferences

You may customize your communication settings and notification preferences to suit your needs.

Complaint Procedures

Concerns about your privacy can be reported to our team or designated Canadian regulatory bodies.

Privacy Policy